Accessibility for Gold Coast pool planning

Everyone planning a custom pool on the Gold Coast should be able to read about concrete, infinity edge and luxury pool builds and request a free quote, whatever device, browser or assistive technology they use. Gold Coast Family Pools works to keep every page clear, readable and usable. If something on the site gets in your way, tell us through the contact form and we will look into it.

Accessibility policy

Gold Coast Family Pools aims to make this website usable by as many people as possible. That includes visitors who use screen readers, keyboard navigation, screen magnification, voice control or high contrast settings.

We follow widely recognised web accessibility guidelines as a working benchmark and review pages as they are added or changed. Accessibility is ongoing work rather than a finished task, so this policy is updated as the site grows.

What we do to keep pages accessible

• Headings follow a logical order so screen reader users can move through each page quickly.
• Images that carry meaning have text alternatives, and decorative images are hidden from assistive technology.
• Text and background colours are chosen for readable contrast.
• Links describe where they go, rather than relying on phrases like \"click here\".
• Forms have visible labels, and every field can be reached and completed with a keyboard alone.
• Pages resize and reflow on phones and tablets without losing content.

Known limitations

Some content, such as embedded maps or material supplied by third parties, may not meet the same standard as the rest of the site. Where we find a gap like this, we try to offer the same information another way.

Report an accessibility problem

If a page, form or feature is hard to use, please let us know through the contact page. The details that help us fix it fastest are:

• the page address or the name of the page
• what you were trying to do, such as reading about pool services or completing the quote form
• the device, browser and any assistive technology you were using
• a short description of what went wrong

If the barrier stops you from using the contact form itself, mention that when you get through by another route, and we will treat it as a priority to fix.

Getting the information you need another way

Should any part of the site be difficult to use, you can still ask for the information in a different format. Note the format that suits you best, such as plain text or larger print, in your message so the reply can match it.